Here’s how to cancel an order:
- Cancellations MUST be made before the order ships. Orders generally ship in one business day.
- Call us at 1-888-562-5125, or send an email to email@example.com if you would like to cancel your order.
- Once we approve the cancellation, your card will be refunded. Refunds generally take 5-10 business days to hit your account.
- If the order has been shipped, you will get a RMA number to send the order back. Once we receive the order back, we will process the refund.
Here’s how to make a change to an order:
- Call us at 1-888-562-5125, or email us at firstname.lastname@example.org.
- Changes to an order must be made within an hour of placing the order. Changes are not guaranteed after this.
- Have your order number and any changes you would like to make ready.
- If it is too late to change the order, you will receive a RMA number to send the item back once received. We can make any changes to your order after receiving it back.